Steel's Fudge

Policy & Terms

Satisfaction Guarantee and Return Policy
Steel’s Fudge guarantees your satisfaction. If for any reason you are not satisfied with a purchase, you will receive a full refund within seven (7) days of your purchase with your proof of purchase (receipt, credit card receipt, shopping cart confirmation or order number). Exchanges will be accepted within 30 days of purchase as long as the item is not a perishable item (such as Fudge). perishable items (Fudge) must be returned within seven (7) days. Steel's fudge is not responsible for return shipping costs.

Contact
If you have any issues or would like to discuss purchase items, matters of interest, share feedback or tell us that you love our candy, please feel free to contact us at 1-888-783-3571 or email us at CustomerService@SteelsFudge.com. Either George, himself, or one of our fine associates will be more than happy to talk with you.

Ordering
You can order from Steel’s Fudge online by using our simple easy-to-use and secure shopping cart system. All you need to do is select your item(s), pick the quantity and amount and your total will be displayed as you shop on the bottom left corner of our screens. We allow you to customize your orders by picking your own flavors and amounts.

Shipping Policy
All orders that are ordered online or not picked up at one of our locations will be shipped out within seven (7) days of order via the United States Postal Service (USPS).ORDERS ARE ONLY SHIPPED TO UNITED STATES & ITS TERRITORIES WE DO NOT OFFER INTERNATIONAL SHIPPING. All orders should be received within 14 days of order. If not received by then, please feel free to contact us at 1-888-783-3571 or email. We will work to provide a tracking number in order to track the package and resolve the matter appropriately through the USPS. If any Parcels are returned to us through no fault of our own additional shipping will be charged. Express Shipping: Orders are defaulted to Standard shipping. If express shipping is desired please call us @ 1-888-738-3571 additional fees will apply. SHIP TO ARRIVE BY POLICY: For orders placed with a arrival date we cannot gaurentee arrival by unless Priority mail express is arranged and additional shipping charged. We make every attempt to ship orders out by the date specified. FREE SHIPPING POLICY (WHEN ACTIVE): Orders placed totaling $50 or more will have the shipping fee waived. Free shipping applies for a single address. Orders over $50 but with multiple shipping addresses only one address will ship free, Each additional address will have the approiate shipping charged. For shipping to multiple locations please phone your order in to   609-345-4051| GIFT BASKETS ARE NOT INCLUDED IN THE FREE SHIPPING OFFER. TO ORDER GIFT BASKETS PLEASE CALL IN YOUR ORDER. 

 

Webcam
Our webcams are directed at the general landscape and are not meant to single out or focus on individuals and their attire, appearance or otherwise. Please use them to enjoy the scenery, check out the weather and enjoy the fabulous ocean and sun.

Privacy Policy
Your information is captured only for ordering, making purchases and providing information about our specials, deals and new products. Your information will not be shared with outside marketing companies who are not part of the candy industry or share similar product interests.

Credit Card Purchases
Credit card purchases are run and authorized by Authorize.net. Their privacy policies and other terms are listed below. Please contact Steel’s Fudge Customer Service at 1-888-783-3571 or email us at CustomerService@SteelsFudge.com, if you feel that a credit card transaction is in error.

Authorize.net Privacy Policy Link
http://www.authorize.net/company/privacy/

Home | Become Member | Locations | Job Opportunities | Contact | Wholesale | Corporate | Policies

Steel's Fudge | 2719 Boardwalk | Atlantic City, NJ 08401 | (609) 345-4051

Steel’s Fudge Caramel Fudge Delight
steel's fudge instagram
Facebook
Twitter